Privacy Page

At First Rate Marine, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information which is received and collected by First Rate Marine and how it is used.

Types of data collected  

All personal data is collected and processed in a legal and fair manner and with a specific purpose.  If you are requesting a consultation, we will collect your first name, phone number and email address.  If you place an order for a product or service, we will collect your first and last name, email, phone number, and physical address.  This information will only be made available to key team members who are dedicated to protecting your personal information.  If you have further questions, please contact our data protection officer.

Data Protection rights

First Rate Marine understands the need for personal data protection and wants you to understand your rights when it comes to collected personal data.  You have the right to be informed about what personal data we hold about you and to make to changes to that data.  You have the right to access, update or delete the information that we have for you, which can be completed by accessing your online account.  You may also withdraw consent or opt out of our email list by contacting us directly or by clicking unsubscribe in our email communications.

How we use your data

First Rate Marine will collect personal data from you only if you have given us your express permission, have entered into a contract agreement for consulting services or product purchases, or to comply with the law.  We use collected personal data to provide you with requested services and customer support.  We might also use it to gather analysis to improve our services or address a technical issue.  We will never share your personal information with another party, nor send spam emails to our subscribers.

Log Files

Like many other websites, FirstRateMarine.com makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies

When you use and access the website, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the website, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.  We use both session and persistent cookies on the website.

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.  In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the website, and so on.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.  Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.  You can learn more about cookies and the following third-party websites:

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.